Customer Support Needs Improvement and Lacks Transparency
We used it to process payroll and run employer and employee reports for things like PTO, Retirement, Taxes, Etc.
Starting at $22.50 per month
View PricingOverview
What is Intuit Online Payroll (discontinued)?
Intuit Online Payroll was a small business payroll option available as a standalone SaaS solution, that Intuit announced it was discontinuing in favor of Quickbooks Online Payroll, available via Quickbooks.
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Salary revision and increment management (7)9.292%
- Pay calculation (9)8.989%
- Reimbursement management (8)8.787%
- Direct deposit files (9)3.838%
Pricing
Core
22.50 + $4 per employee
Cloud
per month
Premium
37.50 + $8 per employee
Cloud
per month
Elite
62.50+ $10 per employee
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
Return to navigation
Product Details
- About
- Tech Details
- FAQs
What is Intuit Online Payroll (discontinued)?
Intuit Online Payroll was a small business payroll option available as a standalone SaaS solution, that Intuit announced it was discontinuing in favor of Quickbooks Online Payroll, available via Quickbooks Online.
Intuit Online Payroll (discontinued) Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Intuit Online Payroll was a small business payroll option available as a standalone SaaS solution, that Intuit announced it was discontinuing in favor of Quickbooks Online Payroll, available via Quickbooks.
Reviewers rate Off-cycle/On-Demand payment highest, with a score of 9.3.
The most common users of Intuit Online Payroll (discontinued) are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(58)Attribute Ratings
Reviews
(1-6 of 6)Companies can't remove reviews or game the system. Here's why
May 03, 2021
Intuit Payroll is great!
I have a couple bookkeeping clients that run both a retail store, and multiple coffee shops. I helped them implement and set up their QuickBooks, first for keeping track of expenses and finances, then as they began hiring employees, I moved them to Intuit Payroll to manage everything. We utilize the tax payment functions, form preparation & filings, and year end W2s.
- Setup for both the business and employees was VERY easy.
- Tax Liabilities & Form Preparation.
- Ease of use in the ability to guide my clients through using all its features.
April 22, 2021
Hassle-free and integrated payroll comes at a cost.
Intuit Payroll is a standard offering and natural candidate for businesses engaged with any other Intuit offerings, such as QuickBooks Online or Desktop. We have a relatively small team operating in a needlessly complex state, so payment to employees and management of payroll-related benefits and documentation for personnel and tax purposes can get hairy. Integration with our preexisting accounting products was certainly a bonus.
- Scheduled or manual payments to employees works well
- Direct deposits or cheque options is helpful
- Tax document management was surprisingly low in pain
- Customer support for payroll went above and beyond
- Intuit products across the board are unfairly priced for small businesses.
- 2020 special conditions were confusing and slow to roll out due to pandemic legislation.
October 25, 2019
Intuit Payroll Review
This program is used by the accounting office for payroll purposes. It is easy to use and was easy to implement. Very little learning curve. Easy to add new people and subtract old.
- Direct deposit
- Unlimited payroll runs
- Updating timesheets for accuracy
- When it's down it takes a bit to get it up and going again.
- Not for the computer illiterate.
- Getting help can be a chore with their call centers.
September 12, 2018
The Benefits are Worth It
We currently use Intuit Payroll in its various forms for almost all of our payroll clients. All of our team members use it and some of our clients are trained to use it as well through their own login. We originally began using it for its integration with QBO, simplicity of use, and quick Direct Deposit turn-around. There is, of course, the benefit of being able to access it anywhere.
- The top feature for me is the 24-48 hour direct deposit turn-around. Intuit Payroll has the feature for quick payroll turn-around.
- Once it is setup, it is easy to use. It only takes a few clicks to process a payroll.
- There are various price points for the various Intuit Payroll products. It means Intuit offers a solution for several different types of businesses depending on the needs and how involved you want to be.
- My biggest issue is that they do continue to raise their prices on a regular basis and it makes people feel stuck when there are so many clients already using the system.
- They do not support roaming employees, so employees that cross over into various tax jurisdictions in one pay period pose a challenge for calculating taxes and pay.
- The setup can be a bit daunting still if you are not familiar with the system or the various taxes and requirements for reporting.
July 25, 2016
Intuit is worth the investment
We decided to start using Intuit Payroll because we had a team of employees located throughout Texas and we needed a way to make sure they were correctly paid on payday without any mailing delays. I was in charge of the HR and accounting functions of small non-profit of roughly 20 employees. This was a perfect fix for a company of our size and it addressed the need to offer direct deposit.
- Calculating correct payroll totals with proper tax and deduction calculations
- Provided the solution for easy direct deposit set up
- Allowed you to do payroll remotely in case of in-climate weather situations
- I really felt like it was such a huge improvement from running paper checks on Peachtree that I did not see a need for improvement when using it
We are a contract finance and accounting firm, and we use various flavors of Intuit Payroll both internally and for our clients.
We've watched the progress over the years as Intuit moved to QuickBooks Online and made various changes to Intuit Payroll. Like any payroll solution, it is designed to reduce man hours in the accounting department, speed payment, and assure legal compliance.
We've watched the progress over the years as Intuit moved to QuickBooks Online and made various changes to Intuit Payroll. Like any payroll solution, it is designed to reduce man hours in the accounting department, speed payment, and assure legal compliance.
- Integration with QuickBooks Desktop. This is the key strength of IP... it is a complete, native integration and let's you maintain all employee records and time keeping in QuickBooks
- Job Costing. Another key differentiation -- some payroll outsources say they do true job costing (by work or item code). Don't believe them. If its' not integrated with your accounting system, you will not get "TRUE" job costing. You can get costs ASSIGNED to jobs (which may be fine), but you won't get item level detail in QuickBooks from anyone but Intuit.
- Variety of Payment options. Use Direct Deposit or manual checks... or whatever you want. Since its in QB, you can make payments any way you want.
- Cash Flow. This is both good and bad, but IP will not take taxes out of your bank account until they are due. That's different than some other providers that want assurance that you have the tax payments available at the moment you push "SUBMIT."
- Intuit FULL SERVICE PAYROLL, which is an online version of their product, no longer does Job Costing. See the notes under my Benefits section --- this could be a deal breaker.
- There are a lot of flavors to choose from, which can be confusing for the buyer. Assisted Payroll, Full Service Payroll and Online Payroll all have small differences. Some (may) work only with QuickBooks Online.
- Locks you Into QuickBooks. I'm not aware of any other integrations, so if you switch to Sage or something (but why would you!?!) you could lose much of the capabilities you get from IP.